MAC Aesthetics (“we”, “our”, “us”) operates the website https://macaestheticsindia.com/ (the “Site”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.

If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:

  • Address: Above Starbucks, Dwaraka Nagar, Visakhapatnam
  • Email: info@macaesthetics.in
  • Phone: 096663 08080

1. Information We Collect

We collect information to provide better services and enhance your experience. This includes:

a) Personal Information (Provided by You)

When you:

  • Fill out contact, enquiry, or booking forms
  • Request information or consultation
  • Subscribe to newsletters or promotional updates

We may collect:

  • Name
  • Email address
  • Phone number
  • Messages or specific service enquiries

b) Automatically Collected Information

When you visit our Site, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and interaction data
  • Date and time of your visit

c) Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Improve website performance
  • Personalize your experience
  • Understand site traffic and user behaviour

You can disable cookies through your browser settings if preferred.


2. How We Use Your Information

We use your information for purposes including:

  • Responding to enquiries, bookings, and service requests
  • Providing skin, hair, and aesthetic treatment information
  • Improving website performance and user experience
  • Sending newsletters, offers, updates (only if you opt-in)
  • Internal analytics and service improvement

We process your data only as necessary and permitted by applicable laws.


3. Sharing & Disclosure

We do not sell your personal information.
We may share your data only with:

  • Trusted third-party service providers (such as hosting, analytics, CRM, email services) who follow strict privacy standards
  • Authorities when required by law or legal processes
  • Third parties only when you provide explicit consent

All partners handling your data are required to maintain confidentiality and security.


4. Data Security

We implement strong security measures to protect your personal information, including:

  • Secure servers
  • Restricted access
  • Encryption and safeguards against unauthorized access

Despite reasonable efforts, no system is completely foolproof. However, we commit to maintaining industry-standard protections.


5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide requested services
  • Fulfill legal requirements
  • Improve service quality

When data is no longer required, we securely delete or anonymize it.


6. Your Rights

Depending on applicable laws (including India’s Digital Personal Data Protection Act, 2023), you may have rights such as:

  • Access to your personal information
  • Correction or updating of your information
  • Request deletion of your data
  • Withdrawal of consent for communication
  • Raising concerns or complaints regarding data usage

To exercise any rights, contact us at info@macaesthetics.in or call 096663 08080.


7. Children’s Privacy

Our services and website are not intended for children under 13.
We do not knowingly collect data from minors.
If such information is unintentionally collected, we will delete it immediately upon notification.


8. External Links

Our website may contain links to external websites.
We are not responsible for the content, security, or privacy policies of third-party sites.
We encourage you to review their policies before interacting.


9. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in legal requirements
  • Updates in our services
  • Enhancements in privacy practices

Any updates will be posted on this page with a revised “Last Updated” date.


10. Your Consent

By using our website or submitting your information, you consent to:

  • Collection
  • Processing
  • Storage
  • Sharing (only as described above)

of your personal information as outlined in this Privacy Policy.